A full range of services for launching brands in internet
Brands and manufacturing companies may have different reasons for which they want to go online: one needs to expand the assortment, the other has come to develop new sales channels, the third seek to gain independence from distributors, the fourth to expand the customer base and establish direct contact with customers . Whatever the reason, the goal of any business is profit. To achieve this goal, we work by successfully selecting the very set of services that our customers need.
We were responsible for business development in leading Russian companies
market.yandex.ru — #1 marketplace in Russia citilink.ru — #1 seller of electronics and appliances technopark.ru & bork.ru — #3 sellers of premium electronics re-store.ru & galaxystore.ru — the largest sellers of Apple and Samsung Ozon, Связной — the largest online stores in Russia Почта России, ПЭК — the largest logistics operators in Russia Х5 Retail Group — the largest retail in Russia
Business Process Design
Internet strategy development
Omnichannel strategy development
Website on stable d2c CMS
Design in the corporate style of the brand
Responsive Mobile Version
Integration with all necessary systems
Help desk, claim service, sales
Scripting and Knowledge Base
Smart Telephony (IVR, call routing)
Flexible working hours
Customer Service Quality Control
Logistics and payments
Fence Logistics and Storage
Delivery to all regions of the
Organization of exchange and return
Cash customer service
Accepting payments online
Placing of goods on Yandex.market, Google Merchant, Beru !, Ozon and 18 sites
SEO (Yandex, Google)
SMM (Facebook, Instagram, Vkontakte)
Advertising budget management within the KPI
Setting up analytical tools (counters)
End-to-end sales analytics at all stages of work
Monitoring compliance with established SLAs
Reporting on agreed KPI
What you get
Own independent sales channel
Effective advertising cost management
Building your own customer base
Direct customer contact
The expertise of an experienced team
INDIVIDUAL APPROACH TO YOUR NEEDS
For each "picture" in the portfolio there is a specific business task, for the solution of which we have selected the best tools.
Coordination of terms of cooperation, signing of an agreement
Website design and development, integration with external systems, training for CC operators
Checking the technical performance of the solution, making test orders
Advertising campaign launch, active sales, stable operation
The Omni.Sale team has a total of more than 50 years of work in the e-commers.
Multilateral experience allows us to find optimal solutions for business tasks in the field of e-commerce.
Director of online stores Technopark, Bork, re:Store, Samsung (IRG). Commercial and business product director at Yandex.Market. Key projects: Marketplace in Yandex.Market, Yandex.Delivery (more than 500,000 deliveries in 2017), Yandex.Telephony (13% of the market in 2 years).
Director of Development, co-founder
Head of purchases of the online storeTechnopark, director of the online store Citylink. In e-commerce since 2001. More than ten years devoted to the development and launch of online stores.
Customer service director
Head of the customer service department for stores at Yandex.Market, director of the MBA program at Moscow Business School, co-organizer of the Internet marketing school IMSchool, service consultant.
Solution Architecture and Project Management in rzd.ru, top4top.ru, pochta.ru. sotovik.ru.
Web development, data processing
Web Development Manager at Wikimart.
Project management in Wikimart and Yandex.Market.
Get an offer
Let's meet and discuss how to launch your online sales!